Fesch6 Privacy Policy — How We Protect Your Data
This Privacy Policy explains how fesch6 collects, uses, stores, and protects the personal information of Malaysian users. By using our platform, you agree to the practices described in this policy. Please read it carefully before registering an account.
What We Collect When You Register and Browse
When you use the fesch6 platform, we collect various types of information depending on how you interact with it. This collection is necessary to ensure the platform runs smoothly and securely.
Account Information
Upon registration, we collect your username, email address, phone number, and any identity verification information required. This information is used to create and manage your account, as well as to ensure its security.
Device and Browser Information
We automatically collect technical information including device type, operating system, web browser, IP address, and session data. This helps us optimise the user experience and detect any suspicious activity.
Payment Information
For financial transactions in Malaysian Ringgit (RM), we collect the information needed to process deposits and withdrawals via supported local payment methods. We do not store your full credit card or bank account details — only the information required for transaction verification is retained.
How Your Data Is Used
Your data is used to verify your identity, process logins, manage account settings, and ensure that only you can access your fesch6 account.
Payment and financial information is used solely to process deposits, withdrawals, and transaction records in MYR. We do not use payment data for any other purpose.
Anonymised usage data is analysed to understand user behaviour patterns, improve the interface, and develop new features better suited to the needs of Malaysian users.
Device information and activity are used to detect and prevent unauthorised access, fraud, and platform misuse in order to protect all users.
We use your email address or phone number to send important account notices, policy updates, and relevant service information.
Fesch6 retains records as required to comply with applicable Malaysian legal and regulatory obligations, including prescribed financial reporting requirements.
Cookies, Tracking and Session Data
Fesch6 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Session Cookies: Keeps you logged in during an active session and temporarily saves your platform preferences.
- Functional Cookies: Stores your language, region, and display preferences to deliver a more personalised experience.
- Analytical Cookies: Collects anonymised usage data to help us understand how users interact with the platform and improve its performance.
- Security Cookies: Used to detect and prevent fraudulent activity and to protect your login session.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality.
Data Storage and the Security Measures We Take
Fesch6 takes user data security very seriously. All personal information is stored in a secure server environment protected by multiple layers of technical safeguards.
All data transmitted between your browser and the fesch6 platform is protected with industry-standard SSL (Secure Socket Layer) encryption, ensuring your information cannot be intercepted by unauthorised parties in transit.
User passwords are never stored in plain text — instead, they are processed through a robust cryptographic hashing algorithm before being saved. This means even fesch6 staff cannot view your actual password.
We retain user data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once data is no longer needed, it is securely deleted or anonymised.
- SSL encryption for all communications
- Cryptographic password hashing
- 24/7 suspicious activity monitoring
- Strict internal access controls
- Regular security audits
Sharing Information with Third Parties
Fesch6 does not sell, rent, or trade users' personal information to third parties for marketing purposes. However, we may share information in limited circumstances as follows:
- Payment Processors: Required information is shared with verified local payment processors (such as FPX and Touch 'n Go) solely to facilitate your RM transactions.
- Game Software Provider: Minimal technical data necessary for platform functionality may be shared with game software providers to ensure the platform operates correctly.
- Legal Requirements: fesch6 will disclose information to the relevant authorities where required by Malaysian law or a valid court order.
- Fraud Prevention: In cases involving suspected fraud or illegal activity, relevant information may be shared with the appropriate authorities or security partners.
All third parties that receive fesch6 user data are bound by strict data protection agreements and are required to handle that information with a level of protection equivalent to our own standards.
- Your data is never sold to any party
- Data shared only when necessary
- Third parties bound by privacy agreements
- Full compliance with Malaysian law
Your Rights as a User and How to Contact Us
As a fesch6 user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or incomplete, you may request a correction via your account settings or by contacting our support team.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention requirements.
- Right to Object: You may object to the processing of your data for specific purposes where we rely on legitimate interests.
To exercise any of these rights, or if you have questions about fesch6's Privacy Policy, please contact our data protection team. We are committed to responding to all enquiries within a reasonable timeframe. Any changes to this policy will be communicated via the platform and will take effect on the stated date.
- [email protected]
- Response within 3–5 business days
- Malay & English
- Operating in Malaysia